Queenstown Property Management Services
We take the calls. You take it easy! Staircase Property Management Queenstown team is here to handle the hassle so you can enjoy stress-free property ownership and maximise your investment returns. We offer a full suite of professional services, all in one place. We can fully manage all aspects of your Queenstown property investment portfolio. Right down to tax, finance and insurance.
Rental Reviews
Check rent regularly to make sure it matches the current market and provides good returns.
Routine Inspections
Carry out regular checks to ensure the property is in good shape and meets regulations. Learn more in our Routine Inspection Notice post.
Comprehensive In-Going and Out-Going Inspections
Keep record of the property's condition before and after tenancies.
Bond Collection and Management
Collect and manage bond payments in line with New Zealand tenancy laws.
Property Marketing
Advertise the property effectively to attract good tenants.
Tenant Selections
Find and choose reliable tenants who meet our requirements.
Tenant Credit Checks
Review applicants' credit history to ensure financial reliability and minimise risk.
Rent and Utilities Collection
Collect rent and utility bills on time to ensure steady income for landlords.
Healthy Homes Report
Check the property meets New Zealand’s Healthy Homes Standards for safe and comfortable living.
We provide comprehensive property management services
4.8 ⭐
Google Reviews
900+
Properties
700+
Trusted Landlords
20+
Years of Experience
1000+
Trusted Tenants
100%
Locally Owned by Experienced Property Investors
Trusted by Queenstown Homeowners
See what our clients say about our reliable and professional property management services. Their experiences speak for themselves!
"Sophie was excellent to deal with and was super helpful. She went over and above to make the entire process easy and hassle free."
Peter Hansen
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"For 3 years Staircase managed the apartment I rented, they were always very attentive to me, offering me all the necessary support. I would like to thank the team for their excellent work."
Leandro Arrojo
"We moved in a couple of weeks ago and everything was great! The Staircase team answered all of our questions and were very helpful! We are very happy with our choice!"
Pedro Solsona
"I would recommend this company due to the fast and professional service provided by the team. They keep me updated with information which I need to know about the property I've rented. I appreciate it!"
Apichaya Phaichamnan
Hassle-Free Property Management in Queenstown
Meet Charlene, a first-time property investor whose journey began with a simple phone call to Staircase. As she weighed her options, it was the people behind Staircase that ultimately won her over. Starting with just one property, Charlene's venture has exceeded expectations, leaving her excited about future posibilities.
Frequently Asked Questions
Your property manager handles the day-to-day operations of your rental property. This includes advertising the property when vacant, screening tenants, conducting inspections, organising maintenance, handling rent collection, and managing tenant disputes. They ensure compliance with New Zealand's rental laws and take care of the administrative aspects of a rental property.
Rental property owners must ensure their property meets health and safety standards, is kept in good condition, and is repaired when needed. They also need to respect tenants' rights, such as giving proper notice for inspections or rent increases and providing correct paperwork. A reliable property manager can help with all these tasks.
When selecting a property manager, consider their reputation, experience, and communication skills. Check reviews and ask for references from other landlords. It's also important to ensure they are knowledgeable about the laws surrounding property management and have a clear, transparent fee structure. Meeting in person can also help assess their professionalism.
Your property manager will assess the market rent of your property annually and advise whether a rent increase is appropriate and in line with the current market. Any rent increases must comply with the correct notice periods as set out in the Residential Tenancies Act.
If a tenant causes damage to the property, depending on how the damage occurred, the landlord has the right to claim compensation through the tenant’s bond or by seeking reparations directly from the tenant. The law is specific about what can be claimed by a landlord, and your property manager should be well-versed in this process. If no resolution is reached, your property manager can apply for a Tenancy Tribunal decision to resolve the issue.
